Casino Adrenaline Privacy Policy

This Privacy Policy explains how Casino Adrenaline collects, uses, stores, and protects personal information when you visit or use our online casino website and related services. It is intended for players in Canada and applies to information provided through the website, account registration, customer support, promotions, and other interactions with Casino Adrenaline.

By using Casino Adrenaline, you acknowledge that your information may be handled as described below. Our services are intended for individuals aged 18 and over. Please review this policy carefully and contact us if you have questions about how your information is managed.

Information We Collect

We collect information that is reasonably necessary to operate Casino Adrenaline, provide gaming services, meet account administration needs, and maintain a secure platform. The information we collect may vary depending on how you interact with us.

• Account information, including your name, date of birth, username, password, address, telephone number, and other registration details.
• Identity and age verification information, which may include copies or details from identification documents and information used to confirm eligibility.
• Financial and transaction information, such as payment method details, transaction history, deposits, withdrawals, and information required to process payments.
• Communication records, including messages sent to customer support, feedback, complaints, requests, and correspondence relating to your account.
• Technical information, including your IP address, browser type, operating system, device identifiers, language settings, time zone, pages visited, and access times.
• Usage and gaming information, such as games played, session activity, preferences, bonus participation, and interactions with features on the website.
• Information relating to security, fraud prevention, responsible gaming, and compliance checks where this is relevant to the operation of the service.

Some information is provided directly by you, while other information is collected automatically when you use the website. We may also receive information from payment providers, identity verification services, fraud prevention providers, or other partners where permitted and appropriate.

How We Use Information

Casino Adrenaline uses personal information for specific business and service purposes. These purposes may include:

• Creating and administering your player account.
• Confirming your identity, age, location, and eligibility to use the services.
• Processing deposits, withdrawals, winnings, refunds, and other account transactions.
• Providing games, promotions, account features, and customer support.
• Communicating with you about account activity, service notices, transactions, security matters, and changes to our terms or policies.
• Detecting and preventing fraud, money laundering, unauthorized access, abuse, collusion, and other harmful or unlawful activity.
• Monitoring website performance, diagnosing technical issues, and improving functionality, content, and user experience.
• Managing promotional campaigns and, where permitted, sending marketing communications based on your preferences.
• Supporting responsible gaming controls and responding to requests relating to account limits, restrictions, or closure.
• Establishing, exercising, or defending legal claims and protecting the rights, property, and safety of Casino Adrenaline, its players, and other parties.

We use personal information only for legitimate and relevant purposes. Where practical, we limit the information used to what is reasonably necessary for the activity concerned.

Cookies and Similar Technologies

Casino Adrenaline may use cookies, software development tools, pixels, logs, and similar technologies to operate and improve the website. These technologies can help remember settings, maintain account sessions, understand how visitors use the site, and support security measures.

Some cookies are essential for functions such as authentication, navigation, payment processing, and fraud prevention. Other cookies may help us measure website performance, identify technical problems, personalize content, or understand the effectiveness of communications.

Your browser or device may provide controls for managing cookies. Disabling certain cookies may affect the availability or performance of some website features. Where applicable, additional choices may be presented through a cookie preference tool or other website controls.

Data Sharing

We may share personal information with selected recipients when this is necessary to provide our services, protect users, or meet legitimate operational needs. These recipients may include:

• Payment processors, financial institutions, and transaction service providers.
• Identity verification, age verification, fraud prevention, and risk assessment providers.
• Technology, hosting, analytics, communications, customer support, and cybersecurity providers.
• Professional advisers, auditors, insurers, and business partners who support our operations.
• Corporate entities involved in a restructuring, merger, acquisition, sale of assets, or similar business transaction.
• Government bodies, courts, law enforcement agencies, or other parties where disclosure is required, permitted, or reasonably necessary.

Service providers that process information for Casino Adrenaline are expected to handle it appropriately and use it only for authorized purposes. We do not share personal information with unrelated third parties for their own independent marketing without an appropriate basis or your consent where consent is required.

Data Security

Casino Adrenaline applies administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure. Security measures may include access controls, authentication procedures, encryption or secure transmission methods, monitoring, and staff training.

No website, payment method, or electronic transmission can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential, using a secure device, and notifying us promptly if you believe your account has been accessed without authorization. We may restrict or suspend access where we identify a security risk.

Data Retention

We retain personal information for as long as it is reasonably required for the purposes described in this policy. The retention period may depend on the nature of the information, the length of your relationship with Casino Adrenaline, account activity, security requirements, dispute resolution needs, and applicable recordkeeping obligations.

When information is no longer needed, we may delete it, anonymize it, or securely restrict access to it. Some information may remain in backups or records for a limited period while routine deletion processes are completed. Account closure does not necessarily result in immediate deletion of every record associated with the account.

Your Rights

Depending on your location and applicable privacy rules, you may have rights concerning your personal information. These may include the right to request access to information we hold about you, ask for inaccurate information to be corrected, request deletion in appropriate circumstances, or object to or limit certain types of processing.

You may also be able to withdraw consent where processing relies on consent, opt out of promotional communications, or ask for information about how your data is used and shared. Withdrawal of consent will not affect processing that is permitted or required on another basis, and it may affect our ability to provide certain services.

Requests should include enough information for us to identify the relevant account and understand what you are asking for. We may take reasonable steps to verify your identity before completing a request. Certain information may need to be retained or a request may be limited where this is necessary for security, fraud prevention, dispute handling, or other valid purposes.

Third-Party Services

The Casino Adrenaline website may contain links, integrations, or features provided by third parties. These may include payment tools, verification services, analytics technologies, social media functions, or promotional content. When you use a third-party service, that provider may collect and process information under its own privacy policy.

Casino Adrenaline does not control the privacy practices of independent third parties. We encourage you to review the relevant terms and privacy notices before submitting information through an external service. A link or integration does not necessarily mean that Casino Adrenaline endorses every practice of the third-party provider.

International Transfers

Some companies and service providers supporting Casino Adrenaline may process information in countries other than Canada. As a result, personal information may be transferred to or accessed from another jurisdiction where privacy protections may differ from those available in Canada.

Where information is transferred internationally, we take reasonable steps to use appropriate contractual, technical, or organizational safeguards and to work with providers that are expected to protect information appropriately. Information may also be disclosed across borders where necessary to process a transaction, provide support, prevent fraud, or comply with a lawful request.

Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or privacy expectations. The updated version will be made available on the Casino Adrenaline website, and the revised policy will apply from the date it is posted unless a different effective date is stated.

We encourage you to review this page periodically. If a change is significant, we may provide additional notice through the website, by email, or through another suitable communication channel where appropriate.

Contact Information

If you have a privacy question, wish to make a request, or need clarification about this policy, please contact Casino Adrenaline at [email protected]. Please do not send payment card numbers, passwords, or other highly sensitive information in an initial message. We may ask for additional details through a secure process to verify your identity and address your request.

Last updated: 9 September 2026