Casino Adrenaline Terms & Conditions

These Terms & Conditions govern access to and use of the Casino Adrenaline online casino platform by customers in Canada. By visiting the website, opening an account, or using any available gaming, payment, promotional, or support service, you confirm that you have read and understood these terms.

Please review this document carefully before using Casino Adrenaline. If you do not agree with any provision, you must not create an account or continue to use the platform. Additional rules may apply to particular games, promotions, payment methods, or services and will form part of these terms when presented to you.

Acceptance of Terms

These Terms & Conditions create a binding agreement between you and Casino Adrenaline concerning your use of the platform. They apply to all account activity, including deposits, wagers, withdrawals, bonuses, and communications connected with your account.

By selecting an acceptance option during registration or by using the platform after these terms have been made available, you consent to be bound by them. You are responsible for checking the current version before using the services.

Eligibility

Casino Adrenaline is available only to individuals who are legally permitted to participate in online gambling in their place of residence. You must be at least 18 years old and must satisfy any higher minimum age that may apply under local rules.

You must not use the platform if online gambling is restricted or prohibited where you live. Casino Adrenaline may limit access to particular locations and may decline an application where eligibility cannot be established. It is your responsibility to ensure that your use of the services is lawful.

Account Registration

To use certain features, you must open one personal account. Registration details must be accurate, complete, and kept up to date. You may not register on behalf of another person, create duplicate accounts, or allow another individual to use your credentials.

You are responsible for keeping your username, password, and other login information confidential. Notify Casino Adrenaline promptly if you suspect unauthorised access, inaccurate account information, or any other security concern. Activity carried out through your account may be treated as authorised unless you have reported the issue without undue delay.

Casino Adrenaline may refuse registration, request additional information, or close an account where necessary to protect the platform, comply with applicable obligations, or maintain fair and secure operations.

Verification

Casino Adrenaline may verify your identity, age, address, payment ownership, and other account information before or after providing access to services. You may be asked to provide clear and valid documents or to complete another reasonable verification process.

Information supplied for verification must be genuine and belong to you. Deliberately altered, misleading, expired, or third-party documents may result in restricted account access. While checks are in progress, deposits, gameplay, promotions, or withdrawals may be placed on hold.

Any information submitted should be provided through the secure method specified by Casino Adrenaline. We may retain verification records for as long as reasonably required for operational, security, dispute-resolution, or compliance purposes.

Deposits

Deposits must be made using a payment method registered in your name or otherwise authorised for your use. Casino Adrenaline does not accept responsibility for delays caused by banks, card issuers, payment providers, technical interruptions, or incorrect payment details.

You should deposit only funds that you can afford to lose. Before confirming a transaction, check the amount, currency, and any applicable fee or processing information. Casino Adrenaline may reject, reverse, or review a transaction where there is a security concern, a payment dispute, or a suspected breach of these terms.

Funds credited to your account are intended for genuine participation in the available services. Unusual deposit patterns, rapid payment reversals, or activity inconsistent with normal gameplay may lead to additional checks.

Withdrawals

Withdrawal requests are processed after applicable account, identity, payment, and security checks have been completed. Casino Adrenaline may require you to withdraw through a payment method associated with your verified account, or may select an alternative method where this is reasonably necessary.

You must provide accurate payout details. Processing times can vary according to the selected method, internal review requirements, weekends, holidays, and the performance of external financial providers. Minimum and maximum transaction limits may apply and will be displayed where relevant.

Casino Adrenaline may cancel or delay a withdrawal if funds are connected with a reversed deposit, a disputed payment, duplicate account activity, prohibited conduct, or a breach of promotional rules. Any final balance review will be handled in accordance with these terms and the circumstances of the account.

Bonuses

Promotional offers are subject to the specific terms shown with each offer. These terms may include eligibility conditions, activation requirements, expiry dates, wagering requirements, game contribution rates, maximum conversion amounts, and withdrawal restrictions.

Unless expressly stated otherwise, a bonus may be claimed only once per person, household, device, payment method, or other relevant connection. Casino Adrenaline may remove a promotion where the qualifying conditions have not been met or where an offer has been used in an abusive or irregular manner.

Before opting into a promotion, you should review its full rules. If promotional terms conflict with these general terms, the promotion-specific provisions apply only to the extent of that conflict.

Acceptable Use

You agree to use Casino Adrenaline honestly, responsibly, and only for its intended entertainment purposes. You must follow instructions displayed on the platform and comply with applicable laws, payment requirements, and reasonable security measures.

• Use only information and payment instruments that you are authorised to use.
• Keep your account information accurate and secure.
• Respect the availability and proper operation of the website, games, and support channels.
• Raise disputes or service concerns through appropriate support channels rather than attempting to disrupt the platform.

Prohibited Activities

The following conduct is not permitted on Casino Adrenaline:

• Opening or operating more than one personal account without written approval.
• Using another person's account, identity, funds, or payment method.
• Attempting to manipulate games, outcomes, bonuses, rankings, or platform functionality.
• Using bots, scripts, automated tools, malware, or software intended to gain an improper advantage.
• Exploiting a technical error, pricing error, rule defect, or payment processing issue.
• Engaging in fraud, money laundering, collusion, chargeback abuse, or other dishonest activity.
• Interfering with the website, introducing harmful code, or attempting unauthorised access.
• Using abusive, threatening, discriminatory, or deliberately disruptive language toward staff or other users.

Casino Adrenaline may investigate suspected prohibited activity and may preserve relevant records, restrict access, cancel affected transactions, or take other reasonable action.

Intellectual Property

The Casino Adrenaline name, branding, website design, text, graphics, software, game presentation, and other materials are owned by or made available to Casino Adrenaline under appropriate rights. They are protected by applicable intellectual property principles.

You receive a limited, personal, revocable permission to access the platform for private use. You may not copy, modify, distribute, publish, reverse engineer, sell, frame, or commercially exploit any platform material without prior written permission.

Limitation of Liability

Casino Adrenaline aims to provide a stable and accurate service but does not guarantee that the platform will always be uninterrupted, error-free, current, or available on every device or network. Games, payment services, and external links may be affected by events beyond reasonable control.

To the extent permitted by applicable law, Casino Adrenaline will not be responsible for losses arising from unauthorised access caused by your failure to protect account credentials, inaccurate information supplied by you, interruptions outside its reasonable control, or your misuse of the platform.

Nothing in these terms excludes responsibility that cannot lawfully be excluded or limits any non-waivable rights that apply to you.

Account Suspension

Casino Adrenaline may suspend, restrict, or close an account where it reasonably considers that these terms have been breached, verification cannot be completed, payment activity is disputed, or account security is at risk. Access may also be limited where required to protect customers or the integrity of the platform.

During a review, you may be asked to provide information or documents. You must not open another account to avoid a restriction. Where an account is closed, any remaining balance will be assessed after relevant checks, with adjustments for valid debts, reversals, or prohibited conduct where applicable.

Privacy

Casino Adrenaline collects and uses personal information to operate accounts, process transactions, provide support, conduct verification, improve services, prevent misuse, and meet applicable obligations. Information may be shared with payment providers, technology partners, professional advisers, or authorities where reasonably necessary and permitted.

Personal information is handled according to the applicable privacy notice and relevant data protection requirements. You should read that notice to understand how information is collected, stored, retained, and used.

Responsible Gambling

Gambling should remain a controlled leisure activity, not a way to generate income or recover losses. Set personal limits, take regular breaks, and never gamble with money needed for essential expenses. Casino Adrenaline encourages customers to monitor their play and seek help if gambling stops feeling manageable.

Available control options may include deposit limits, time-outs, account restrictions, or self-exclusion requests. Contact support to discuss the options available to you. If you are concerned about your gambling, consider speaking with a qualified counselling or support service in your area.

Amendments

Casino Adrenaline may update these Terms & Conditions to reflect changes to the platform, services, security practices, promotions, or applicable requirements. The revised version will be made available through the website, with the effective date updated where appropriate.

Changes will apply from the stated effective date unless a different arrangement is required. If you continue using the platform after an update takes effect, that continued use indicates acceptance of the revised terms. If you disagree, you should stop using the services and request account assistance.

Contact Information

For questions about these Terms & Conditions, account access, verification, payments, responsible gambling tools, or a complaint, contact Casino Adrenaline through the support channel provided on the website. Written enquiries may be sent to [email protected].

When contacting support, provide enough information to identify your account and describe the issue clearly, but do not send passwords or unnecessary sensitive information. Casino Adrenaline will review enquiries and respond using the contact details associated with your account where appropriate.

Last updated: 9 September 2026